Relaxed hotel featuring straightforward rooms & suites, plus a restaurant, a bar & an outdoor pool.
The staff at the hotel are friendly and accommodating. Whatever concerns you may have, they are always willing to assist and resolve them promptly. They even engage in light conversation, which adds a personal touch to the service. Although the water pressure in the room was initially weak, the staff addressed the issue immediately once we reported it. The room itself was clean, neat, and well-maintained. Overall, E…
We came as a big family—parents, siblings, in-laws, teens, young kids, and even a toddler and a baby—and the hotel was able to accommodate us comfortably in the private mansion. The rooms were clean, the place was very aesthetic and Instagrammable, and the overall atmosphere felt calm and relaxing. The swimming pool was both clean and beautiful, and most importantly, very kid-friendly, which made the stay even more…
El Palacio Hotel was the perfect choice for our family staycation. From the moment we arrived, the staff made us feel welcome and valued as guests. They were very accommodating, respectful, and always ready to assist, which made our stay even more enjoyable. The rooms were spacious, clean, and comfortable—ideal for families who want to relax without feeling cramped. The pool area and common spaces were a big plus, e…
I was really thinking of making an extension of my stay here for another day since this is my first time here in your hotel. But it was disgusting that I was told that you will not allow late check out even for 30 mins because I'm having an upset stomach and the fact that I did not get a good sleep since I could hear loud voices from outside of my room last night until dawn and even the frequent closing and opening…
We stayed here for 2 nights and the experience is okay at first. The rooms seems nice and well maintained. Hot showers are available but they do fluctuate from time to time. Beds are comfortable pillows are not. Room entertainment needs some work cause you can't watch any shows or channels despite them having a TV box. you need to log in your google account on their browser just to watch youtube. Doors need double l…
I had a truly wonderful stay at El Palacio Hotel, and it exceeded my expectations in every way. From the moment I arrived, I was welcomed with warm hospitality and a level of professionalism that immediately made me feel comfortable and valued as a guest. The staff were consistently friendly, attentive, and eager to help, always greeting me with a smile and ensuring that every detail of my stay was taken care of. Th…
Our whole family stayed at El Palacio Hotel for an overnight Christmas staycation, and it was such a meaningful and restful experience for us. We came as a big family—parents, siblings, in-laws, teens, young kids, and even a toddler and a baby—and the hotel was able to accommodate us comfortably in the private mansion. The rooms were clean, the place was very aesthetic and Instagrammable, and the overall atmosphere…
