We booked two rooms at this resort to celebrate our 4-year-old son’s birthday, hoping for a relaxing and memorable family getaway. Unfortunately, our experience was extremely disappointing. The rooms were not cleaned properly before we checked in. There was still ash and dust throughout the rooms, which is unacceptable for arriving guests. Instead of enjoying our stay, we spent our time worrying about our son’s heal…
Why stay here
Low-key rooms, suites & villas in a casual resort offering dining, a spa & 3 pools, plus a beach.
What guests say
This is the worst hotel I have ever checked into. In my opinion, it doesn't even deserve a one-star rating, let alone four stars. I checked in at around 11:30 p.m. and had to check out very early the next morning. After two extremely busy days with only 1½ to 2 hours of sleep each night, all I wanted was a good night's rest. However, upon entering my room, I discovered that the bathroom lights were not working. When…
Our stay for two nights was unfortunately disappointing. Upon arrival, we found hard grains of rice inside the bed sheets, which immediately raised concerns about cleanliness. We also experienced issues with the television, as the volume was not functioning and the unit had to be replaced. Additionally, maintenance staff cleaned the air conditioner filter while we were already occupying the room, which was inconveni…
My sister and I check in 3days ago and we are very dissatisfied with the services on this resort our first night the bath tub drain is not draining and the other toilet the bidet is leaking , we pay 12,600 per room plus 2000 deposit everyday and this is what they offer , more expensive than 5 star hotel like jpark .Doing business asking money this expensive and yet the facilities is not worth the price you pay and t…
This hotel is absolutely not recommended. Throughout our entire stay, we were constantly disturbed by loud construction noise, as a large new hotel is being built or has just opened directly behind the property. Relaxation was nearly impossible. The entire facility appears poorly maintained and run-down. The pictures and videos were most likely taken when the hotel first opened, when everything still looked nice — t…