We had a disappointing experience with this hotel due to an unfair charge. They claimed that we damaged the room key card and charged us for it, even though the card was clearly old and already defective when it was given to us. What made it worse is the inconsistency in their pricing—the card itself states a replacement fee of 300, yet we were being charged 500. Very unreasonable. we were able to convince them that…
Why stay here
PIÑA SUITES a hotel in Ormoc City, Leyte. Check photos, guest reviews, and book your dates through our trusted booking partner.
What guests say
I didn’t have a very good experience here. The room keycard was faulty, and I couldn’t open my own room without asking a staff for assistance. I requested a replacement keycard, but the new one still had the same issue.
There’s no breakfast if you book online kahit na same price lang. No compensation kahit na wala silang generator due to whatever reasons. I can’t blame the staff but the management should do something about it. Rooms are big and fine though.
Amazing hotel; my girlfriend and I particularly loved the glass wall between the shower room and the bedroom!
Unsanitary - The room I was in had a bad case of infestation. Lots of small cockroach everywhere Rude and incompetent staff. Breakfast is bad considering the price of the rooms. The only redeeming point of this hotel is it's near SM.
This hotel is too bad for its price. No complimentary water, you have to go down to the ground floor to refill your bottle. Window is facing their utility area so when you open the curtain you will see dirty mops, basins, pails, etc. Also water coming out of the shower is just a little. It will take much of your time just to shower. There’s TV but with no signal. WIFI SOOO SLOW. No breakfast as well. If you ask, the…