Contemporary rooms & suites in a relaxed hotel with a casual bistro, a gym & an outdoor pool.
Rooms are always great. Clean and quiet and walk to Ayala Mall. So manny good restaurants and stores. I just had the dinner buffet for $18. It was incredible wow. Really delicious and fresh. And my waiter Paul was amazing. The food was so good but the service was better. Judy, Myline, and Elaine treated me so good.
I had a wonderful dining experience! The food was absolutely delicious and well-prepared. What made it even better was the staff, they were all very approachable, friendly, and attentive. Special thanks to Kate (Supervisor), Kim, Princess, Rosel, and the rest of ojt’s for their excellent service and warm hospitality. They truly made us feel welcome and well taken care of. Highly recommended!
Me and my partner had a truly pleasant stay at Quest Hotel Cebu. From the moment I arrived, the excellent management and outstanding customer service made us feel welcome and well taken care of. The team was attentive to our personal requests and ensured that our needs were met promptly and professionally. I would especially like to commend Ms. Helena at the front desk for her exceptional hospitality. She was incred…
I had a wonderful experience at Quest Hotel and Conference Center Cebu. Today, after returning from my golf round, I accidentally left my mobile phone in a taxi. About 10 minutes later, I realized my phone was missing and immediately asked the hotel staff for help. The team was very calm, professional, and reassuring. They told me not to worry and immediately coordinated with the Security Team. They reviewed the CCT…
Quest Hotel and Conference Center in Cebu makes a very strong first impression. You walk in and there it is: a big, polished, nicely decorated lobby, looking grand, confident, and ready for a travel magazine photo shoot. Then you walk toward your room. That is when the hotel gently introduces you to its other personality: ancient carpet with the aroma of old moisture, tired history, and possibly a forgotten civiliza…
Had a wonderful experience every time I stay here at Quest Hotel. The staff and crew are very hospitable and accommodating and fast. The rooms are spa and clean. They really clean the rooms every day and replenish the toiletries and towels. Special thanks to their Asst. Director for sales Ms. Mariel Daugdaug for taking care of everything from the time I checked in up to the time I checkout. Excellent service! Will s…
Hotel lobby was superb however it does not reflect with the guestroom interiors. Carpet was dirty and old. Visible window molds. Hotel pool was okay, also a bit old and the side of the pool was a little dirty. Paint/cement was falling off the side of the pool. Great location, just few minutes walk to Ayala Mall. We also noticed that the level of hospitality/customer service given by some staff highly depends on how…
