Rating: 1/5 What went well: The security guard was polite, calm, and genuinely tried to assist. Agoda refund process was fast. What went wrong: Arrival was a mess due to unclear/inconsistent booking details (check in and parking info did not line up on site). RedDoorz customer service was rude, dismissive, and offered no real resolution despite the inconvenience. After driving far with my family, this was a waste of…
Bed & breakfast
RedDoorz Plus @ Bez Tower and Residences San Juan
Why stay here
RedDoorz Plus @ Bez Tower and Residences San Juan a bed & breakfast in Mandaluyong City, Metro Manila. Check photos, guest reviews, and book your dates through our trusted booking partner.
What guests say
1 star. Misleading check-in info and terrible support. Arrived 10:29 AM after informing them we’d come 10 to 11 AM (app showed 24-hour check-in). No response from host, guard said no parking, then said check-in is 2 PM. RedDoorz customer service was rude and dismissive and didn’t acknowledge the money and time wasted. Cancelled and requested a refund. Never again. Agoda was the only good part, refund handled fast.
A great place to stay. The rooms are spacious and has a kitchen. There's also a laundromat across the street and a grocery store nearby.