RedDoorz @ TJMG by Bel Air Soho Makati

We had a very disappointing experience at RedDoorz @ TJMG by Bel Air Soho Makati. We booked a 2-night stay and informed RedDoorz customer service in advance that we would be checking in late, around 8–9 PM. They confirmed that the property had been notified. However, when we arrived on Sunday night, there was no staff available to assist us. No one was there to accommodate check-in, and the contact number provided w…

This is the first time we encountered the worst hotel. I know it's affordable, but there are more affordable hotels way better than this place. When we arrive, there is no staff to accommodate us we need to wait for the person whom the guard called in the phone to accommodate us. She asked for a deposit and the woman who accommodated us messaged me before our check out , if they could send me the deposit through GCa…

One of the worst experiences that I’ve had, it’s not even a real hotel. Staff was rude, bugs in the room, toilet didn’t have a seat. We reserved one room and got a different room. Check in process was a nightmare and made us call the host of the room. There is better places out there for the same price

I stayed in a deluxe room for 4 nights and got bed bug bites on my scalp and neck. I saw a few roaches, and it smelled of them in the bathroom. There was clearly visible roach eggs in the framed artwork. I also had to wait two hours to check in. No wifi included. There's dirty dishes and very dusty overall. This is a scam on agoda!

Terrible service. Booked last minute and when I arrived at the lobby, the guard on duty asked us to call the property owner. I called multiples times and no-show. Not only terrible room according to previous reviews here but also terrible customer service. Totally avoid

Booked and paid early only to arrive and denied check in. Rude staffs and entrance nearby is full of random barkers offering a room in their place.