RedDoorz @ Winter Hotel Araneta

i'm very frustrated with service, the lack of a courtesy checkout call. despite this being standard practice in the hotel/motel industry, there was no reminder from the front desk that it was time to check out. when i was just 10–15 minutes late, the front desk immediately slapped me with a 120 peso fine. this felt like a predatory tactic rather than professional hospitality, what a disgrace. i would recommend looki…

I’m really disappointed with our stay at this hotel. We only stayed for 5 hours with my boyfriend, but the experience was not good at all. The room was dirty and the smell of room 😵‍💫 and some of the floor tiles were already broken which made the place feel unsafe and poorly maintained. What made it worse is that the staff still decided to give us that kind of room even though they know that it was clearly not clean…

My checkin experience at this hotel was the worst. I stayed for two days, and unfortunately, the service was very disappointing. Some of the staff were rude, had poor attitudes, and did not know how to properly accommodate guests. The level of customer service was clearly lacking. I would especially like to mention Jenny (or Jane), one of your staff members. She seriously needs proper customer service training. Her…

This place is so suspicious. We booked a room for 12 hrs for P800. We were given a room at the topmost floor. However, we didn't even get to stay long because there were problems and we weren't given satisfactory resolution. We initially wanted to ask for a new room (and willing to pay added fees) because the AC isn't working well, the room can't get cool enough. Second, we were worried for the security of the room…

You get what you pay for. This is more of a hotel–motel type of place, so don’t expect fancy rooms, upscale amenities, or an extravagant ambiance. However, if you’re in the Cubao area and just need a place to leave your bags, take a quick shower, or get some rest, this is one of the most budget-friendly options you’ll find. They also offer a family room, which is convenient if you’re traveling with kids and want to…

staff are rude and are not accomodating. the room itself is dirty and moldy. ac and tv doesnt work. theres no even free wifi. place is unsafe, our stuff almost got steal, we just noticed that one of our bags had a stashed by a knife on it