Plush rooms & suites in a luxe lodging offering dining, a spa & a nightclub, plus a shopping mall.
Just stayed here for a fortnight on a work trip and wow-what an experience. From the airport transfer, to check in which they took us straight to the room to do check-in @ 830pm (thanks Miss Sheila) to every the buffet breakfast (Mr Alvin and the whole team there to be commended!) to check out. Exceptional service from every single staff interaction - didnt matter who it was. Security at the hotels st entrance and f…
We truly appreciated the outstanding service we received throughout our stay at Shangri-La The Fort. Maricris at the reception desk gave us a warm welcome and made our check-in smooth and hassle-free. She was friendly, patient, and always willing to answer our questions, making us feel genuinely cared for from the moment we arrived. The concierge team was equally exceptional. They efficiently coordinated our laundry…
All I can say is WOW! Beautiful, amazing/most attentive staff, top tier hospitality, and perfect location. I can’t express enough how amazing this hotel is! The location is right by a mall, a ton of stores, coffee places, museums and restaurants. Easily walkable. The hotel itself has literally everything you could need. Delicious restaurants such as the Raging Bull, a relaxing spa, and my personal favorite, a TWO st…
Exceptional stay from start to finish. Everything about this hotel was top-tier—the service was warm, attentive, and professional, and every detail felt thoughtfully considered. The room was beautiful, clean, and very well maintained, and the bathrooms were spotless and spacious. We stayed on the 29th floor and the view was absolutely stunning—definitely a highlight of our trip. The location is also fantastic, with…
An exceptional stay from start to finish. The staff delivered genuine Filipino hospitality with warmth, professionalism, and attention to every detail. Our room was immaculate, the breakfast was excellent, and the Horizon Club Lounge was a wonderful experience. We especially appreciated the thoughtful touches that made our wedding anniversary even more memorable. We look forward to returning and highly recommend Sha…
Our stay at Shangri-La The Fort in BGC was truly five-star in every way. The service stood out most—every staff member, from the bellhops to the front desk, greeted us warmly each time we passed by and genuinely asked if we needed anything. It’s rare to find such consistent, attentive hospitality throughout an entire property. The room was excellent and the food matched the overall quality. We particularly enjoyed b…
Impressive hotel with exceptionally diligent staff, clean and upscale rooms, and lots of nearby restaurants and attractions. The rooms themselves are very well kept and upscale, showing only barely noticeable signs of age/wear. The services, ranging from room service, to in-room dining, checkin/checkout, and special requests (extra water) are extremely prompt and high-quality. The amenities, including the gym and po…
