The hotel is nice! The room is small and has no view, but it's spotless and sleek. SureStay Plus gets an actual plus due to its proximity to the Cebu Provincial Capitol. The restaurant is small but diverse. Highly recommend trying it. The staff is very nice, along with the underground parking. Shoutout to @surestayplusbybestwesterncebu.
Why stay here
Surestay Plus by Best Western Cebu City a hotel in Cebu City, Cebu. Check photos, guest reviews, and book your dates through our trusted booking partner.
What guests say
Breakfast buffet is great but the should have a cycle. Menu cycle every day. I notice same.food on monday and Tuesday. They have to serve at least some.fiber dry food also.
This hotel is a total bang for your buck! It’s consistently great, and that goes for their other branches in Luzon, too. The awesome customer service from the front desk to the security guards and all the staff really puts their quality over the top. Plus, the rooms and bathrooms are spotless! Honestly, everything is almost perfect.
SureStay Plus by Best Western in Cebu is an excellent choice for travelers looking for comfort and convenience. The staff are incredibly friendly and attentive, always ready to assist with any requests. The hotel is spotlessly clean, and the atmosphere is quiet and peaceful, making it a perfect retreat after a busy day of exploring. The internet access is fast and reliable, which is a bonus for anyone needing to sta…
The room was fine for a short overnight stay. Just a few things to note: the shower didn’t have a full partition — only a single glass panel — so the bathroom floor tends to get wet after a long shower. The hot water also takes around 2–5 minutes to heat up. My room didn’t have a window, which made it feel a bit enclosed. Overall, it's a decent option if you're not staying long.
Aside from the friendliness, the courteousness, the attentiveness of the hotel staff personnel, and the physical location of the hotel, I would not recommend this hotel for the following reasons (amongst others): 1. If you’re a noise sensitive person, then this is not your ideal hotel. This SureStay Plus by Western Cebu hotel’s rooms have a single glass pane on windows with no sound proofing, no sound barriers, and…