Unaccommodating staffs. Guest room felt like we were in cage, no windows. F&B service was terrible. We advance ordered our plated breakfast and told the staff to serve it at 7am. Almost 7:20am the following day, staff knocked in our room telling us that all our orders were out of stock so we had to order another set and it took 30mins to deliver without any apologies. I guess they were too busy having their own part…
Why stay here
Villa Soledad Garden Resort a hotel in San Pablo City, Laguna. Check photos, guest reviews, and book your dates through our trusted booking partner.
What guests say
The pool has bees in the area and I got stung, it was very painful and it made everyone panic but the staff did not care at all. The dining took almost 3 hours and there were no proper updates or urgency. The staff seemed like they did not know what they were doing and everything felt very awkward, the whole place had an awkward atmosphere and even the people felt awkward. It felt like they were work immersion stude…
the rooms are clean the staff are approachable the location is quite good and near convienient store..overall stay is nice and good...affordable rate esp. if agoda
The rooms are neat, clean, and smells good. The accommodation is top tier. The location is great, it has great views and very good climate. The pools are clean. The foods are AMAZING. I love it, definitely coming back soon!!
The place is nice, but the staff could be more accommodating. MUCH more accommodating. Whenever I make requests, I make it a point to be polite & patient. But my experience at this resort is appalling. It made me feel unwelcome. The rates are not cheap, but the stay was not worth the money we shelled out. We reserved a kubo for overnight stay for 4 people. There were only 2 pillows. I had to go back and forth for at…
Resort is clean and the staff are very accommodating. Rooms are clean, plenty of parking space and there is security in the place(CCTV's and Guards).
In terms of facility , everything is good and clean .But this is the downside, the dining service is so bad and disappointing. Food took almost 2 hours to serve, the employees are not friendly at all and it seems like they dont know what they are doing.
Had a great stay with the family